Usually they look after everything from heritage to the environment. Day to day they look after violations of planning and preservation orders, co-ordinate heritage and environmental plans with the co. council lead and launch educational and tourism schemes.
Busy people
My advice
1). Put it in writing...old fashioned headed note paper requiring acknowledgement and responce
and/ or
2). Talk to your local Councillor or local historian to set up a meeting.
They won't reply to "messages" think official
